Do you find it challenging to keep track of your customer details? If yes, you're not alone. Many businesses face the challenge of managing customer data effectively. Here's a startling fact: 74% of users have experienced a game-changer with CRM, gaining improved access to customer data.
Customer Relationship Management, commonly known as CRM, is a significant tool for businesses seeking to enhance customer interactions and streamline their operations. At its core, CRM is designed to help businesses manage and organize customer data, build stronger relationships, and ultimately drive growth.
Now, let's explore HubSpot CRM, a leading player in the CRM space. HubSpot CRM takes the principles of smart CRM and amplifies them, offering a user-friendly and integrated platform that goes beyond traditional customer management.
Let's dive deeper into HubSpot's CRM, its usage, advantages and pricing plans!
In today's dynamic digital marketing age, it is important to be aware of your customers' expectations. Thus, to truly succeed in your industry, you need to be in the good books of your prospects, clients, and customers.
Now the burning question here is: "How to do that?". That's where HubSpot CRM comes into the picture!
CRM is more than just software; it's a strategy that focuses on building and nurturing relationships with customers. It involves collecting, organizing, and leveraging customer information to improve communication, customer experience, and overall business performance.
Various CRM tools that organizations commonly use for making customer relationships are HubSpot, Salesforce, Zoho, Hatchback, Infor CRM, Hatchback, etc.
From all the above tools, HubSpot CRM is one of the popular platforms to interact with customers and build a better customer relationship.
In my analysis, I've found that most companies are using CRM platforms to boost their sales and productivity. Wondering why? Well, it's because of the numerous benefits it brings.
More than 54% of business organizations aim to increase their sales using a CRM system.
Here are some points to shed light on the benefits and importance of CRM:
HubSpot CRM is one of the leading and simplest CRM tools currently available in the market. It is the smartest and easiest way to carry out all the necessary functions effortlessly, unlike some other complicated CRM tools out there.
While the CRM is easy to learn, if you're migrating from another CRM, have a complex implementation, or have unique needs, you should consider different HubSpot onboarding options.
Organizations that are new to the business or mid-market companies accept the HubSpot CRM tool because it provides secured services and quick functions that ordinary people can easily understand.
Want to dive deeper into HubSpot CRM? Go through this article: What is HubSpot and what can you do with it?
In this competitive world, most companies are looking for free services to increase their sales process productivity. If you are the one, then HubSpot CRM is for you! Let's explore some of the reasons why HubSpot CRM is one of the popular CRMs.
If we compare all other tools based on the simplicity feature, HubSpot CRM is the best possible solution which we all should use.
Read more about the Reasons to choose HubSpot CRM.
Chapter 3: How to use HubSpot CRM
In this chapter, you will get detailed knowledge about HubSpot CRM. Firstly, you will get to know about the HubSpot CRM process. These steps will help you understand how HubSpot CRM works allowing you to manage the customers' data efficiently.
How to set up your HubSpot CRM Account
Without any further delay, let's explore the detailed guide on how to use HubSpot CRM.
Source: HubSpot
If you find any difficulty in implementing these steps, feel free to Contact Us.
Steps to import files from the computer:
You will be directed to select multiple objects.
Mapping completed?
Now, proceed with these steps-
Further, all the steps involved are identical to the ones you follow when importing a single file.
Facing difficulty in implementing the steps? Contact us now!
For adding companies:
Once the contacts and companies are added, HubSpot will send the emails to the people. It includes the instructions for logging in.
By sending an invitation to all your team to join HubSpot CRM, you can easily unify your company services that are provided to the customers.
Perhaps, deals will help in organizing your sales and tracking the progress of everyone. It helps in managing multiple relations at a single time and identifying the roadblocks.
Here are the steps which will help you in defining the deal stages and actions:
After entering all the information, Click on the Create button. You will be directed to a new window.
The information which is created will be displayed on the dashboard. You can quickly view the status of your deal on the dashboard.
You can also delete the deals, view all properties, and view property history by clicking on the Action drop-down which lies in the top left corner of the desktop.
By following all the above steps, you can easily calculate the deal forecast by evaluating the sales dashboard.
By following all the above steps, you can easily calculate the deal forecast by evaluating the sales dashboard.
Let me explain to you with a practical example of scheduling. Your first stage is the appointment stage. The pipeline will show you that the process is 10% completed. But when you sign the contract, it shows that you are near the final stage and the process is finished.
Hope! You are clear with the Deal stage.
Still confused? Contact Us Now!
Once, your deals are created, it's the time to generate new leads and enhance your business productivity.
To proceed, Click on Marketing Ads. You will be directed to the Connect account window.
Want to know more, Click Here.
Most business activities like data sharing, data managing, tracking, etc., can be done quickly by HubSpot CRM because it provides all the functions under one umbrella. Some of the standard features of HubSpot CRM are:
1. Sales Force Automation: Sales Force Automation in HubSpot CRM streamlines and automates various sales processes, enhancing efficiency. It includes tools for managing contacts, automating tasks, and tracking deals, ensuring a systematic approach to lead management and sales pipeline progression.
Sales Force Automation |
|
HubSpot CRM Features |
Description |
Pipeline and Opportunity management |
It helps to manage sales opportunities and track the probabilities, values, and stages. You can maintain sales pipelines as per the team, company-wide, sales representatives, and region. |
Desktop Integration |
It allows you to integrate all your emails, contacts and email tools with the CRM system. Also, you can integrate Google and Microsoft Outlook. |
Task/ Activity Management |
It helps you to track and manage the activities and tasks easily and accurately. In this feature, you will also get the opportunity to manage priorities and daily schedules. |
Partner Relationship Management |
It helps you to collaborate all your channels with different sales for sharing quotes, pricing, product information, etc. Therefore, you can easily track channel partner leads and sales opportunities. |
Contact and Account management |
It helps to store and retrieve the information related to customer accounts and contacts. Also, it allows you to track companies worldwide communication with their accounts. |
Territory and Quota Management |
It allows you to manage, track, change and assign territory and sales quotas as per your needs. |
Customer Contact Management |
It helps you maintain contacts and make amendments according to your needs. |
Quote and order management |
It helps you create quotes for the customers which includes products, discounts, and prices. With the help of an order management feature, you can process the orders appropriately. |
Product and Price List management |
It allows you to add the products and prices in proper modules which can further be accessed easily. |
2. Marketing Automation: This includes tools for email campaigns, lead scoring, and personalized content delivery, ensuring a targeted and strategic approach to customer engagement. With Marketing Automation, HubSpot CRM enables businesses to optimize their marketing efforts, save time, and deliver personalized experiences to their audience.
Marketing Automation |
|
HubSpot CRM Features |
Description |
Campaign Management |
It helps to optimize all your organizational processes, deploy and track different types of marketing campaigns |
Email Marketing |
It allows you to easily send a large number of contacts. Email marketing offers many common features like subscriber list management, social media integration, the making of email templates, success rate reports, autoresponders sign-up forms, AB testing, and subscriber list management. |
Marketing ROI Analytics |
By using this feature, you can analyze the effectiveness of different marketing activities of an organization. |
Lead Management |
It allows you to process the leads in proper steps. It includes: 1- Lead Generation 2- Customer Inquiry
3- Lead Qualification |
3. Customer Support: Customer Support in HubSpot CRM provides a comprehensive solution for managing and resolving customer inquiries. It includes ticketing systems, knowledge base creation, and tools for delivering timely and personalized support.
Customer Support |
|
HubSpot CRM Features |
Description |
Case Management |
It helps to track the issues and send a request to the customers during the resolution process. |
Call Center Features |
It allows you to access information such as case history, and customer information easily. Also, it provides features related to workforce management, call recording, compliance management, analytics, and script management. |
Support Analysis |
It helps you to analyze customer support activities. This will further help you to optimize tools, processes and customer support professionals. |
Knowledge Base |
The customers can easily receive all the answers to the common questions as HubSpot CRM is centralized. This feature will help you to collect, search, organize, utilize and share information easily. |
Customer Support Portal |
It provides all the answers to the people and resolves post-service issues. By using this feature, customers can easily place orders, gain information about the knowledge base, view order histories, etc. |
4. Reporting and Analytics: HubSpot CRM offers robust tools for tracking and analyzing various aspects of your business performance. It provides insightful reports on sales, marketing, and customer interactions, empowering users to make data-driven decisions.
Reporting and Analytics |
|
HubSpot CRM Features |
Description |
Reporting |
All the data stored in HubSpot CRM can easily be enabled by using this feature. You will also be able to create ad-hoc and standard reports accurately and in less time. |
Forecasting |
It allows you to enable the projection of sales revenue which is based on the analysis of market trends surveys, and historical sales data. You can also do the estimation of salespersons. |
Dashboards |
It allows you to view and read different information such as current status, real-time user interface, historical organizational trends, etc. from one platform. Also, it enables informed decisions which are made early. |
5. Platform: The Platform in HubSpot CRM serves as a unified ecosystem that integrates various tools and applications for seamless collaboration across sales, marketing, and customer service.
Platform |
|
HubSpot CRM Features |
Description |
Sandbox/ Test Environment |
It helps your administration team to develop and test all the changes which may occur at the time of CRM development. |
Workflow capability |
It will save time because all the processes that are done manually can be automated. Also, it helps administrators to easily write and determine the needs so that they can take action easily. |
Customization |
It helps the administrators to gather different information which includes the ability to create fields, custom objects, fields, views, and calculations |
The user, Access and Role Management |
This feature of HubSpot CRM will help you to easily manage data, objects, and features that are based on groups, users, etc. |
Output Document Generation |
You can also create the templates by using this feature of HubSpot CRM. This will further help you in generating dynamic documents in different types of formats. |
Document and Content Management |
It helps you in publishing, consuming and editing the information centrally. You can also manage the content accurately such as documents, presentations, electronic files, and images. |
Internationalization |
It helps you to do business transactions in different currencies. Furthermore, you can also view the content in different languages. |
Territory and Quota Management |
It allows you to manage, track, change and assign territory and sales quotas as per your needs. |
Customer Contact Management |
It helps you maintain contacts and make amendments according to your needs. |
Quote and order management |
It helps you create quotes for the customers which includes products, discounts, and prices. With the help of an order management feature, you can process the orders appropriately. |
Product and Price List management |
It allows you to add the products and prices in proper modules which can further be accessed easily. |
6. API Integration: API Integration in HubSpot CRM allows for seamless connectivity with external applications and services, enabling businesses to tailor their CRM system to specific requirements.
API Integration |
|
HubSpot CRM Features |
Description |
(API) Application programming interface integration |
It specifies the way of communicating applications with other tools. You can integrate objects, logic, data, etc. with different software applications accurately and effectively. |
Workflow capability |
It will save time because all the processes that are done manually can be automated. Also, it helps administrators to easily write and determine the needs so that they can take action easily. |
Customization |
It helps the administrators to gather different information which includes the ability to create fields, custom objects, fields, views, and calculations. |
7. Integration: The Integration feature in HubSpot CRM allows seamless connectivity with a wide range of third-party tools and applications. This ensures that businesses can integrate their preferred software, enhancing flexibility and efficiency in managing various aspects of sales, marketing, and customer support.
Integration |
|
HubSpot CRM Features |
Description |
Mobile and Social |
It specifies the way of communicating applications with other tools. You can integrate objects, logic, data, etc. with different software applications accurately and effectively. |
Social Network integration |
It will save time because all the processes that are done manually can be automated. Also, it helps administrators to easily write and determine the needs so that they can take action easily. |
Social Collaboration |
If you want more than one user to interact and share the information, then this feature will help you to achieve your goals. Also, it collaborates the spaces and identifies the shared groups in which everyone in the same contextual manner can see the information. |
The user, Access and Role Management |
It helps you to easily manage data, objects, and features that are based on groups, users, etc. |
Output Document Generation |
You can also create the templates by using this feature of HubSpot CRM. This will further help you in generating dynamic documents in different types of formats. |
Document and Content Management |
It helps you in publishing, consuming and editing the information centrally. You can also manage the content accurately such as documents, presentations, electronic files, and images. |
Internationalization |
It helps you to do business transactions in different currencies. Furthermore, you can also view the content in different languages. |
Territory and Quota Management |
It allows you to manage, track, change and assign territory and sales quotas as per your needs. |
Customer Contact Management |
It helps you maintain contacts and make amendments according to your needs. |
Quote and order management |
It helps you create quotes for the customers which include products, discounts, and prices. With the help of an order management feature, you can process the orders appropriately. |
Product and Price List management |
It allows you to add the products and prices in proper modules which can further be accessed easily. |
These features set HubSpot CRM apart, contributing to the streamlined efficiency of your team.
Some of the advantages of using HubSpot CRM are as below:
HubSpot CRM helps in organizing the sales process as it shows all the recent activities to the sales team in an assembled form.
With the help of HubSpot CRM, you can automate all the manual processes such as reminders, calculating close rates, email sequences, the addition of contact details, lead scoring, etc. by spending less time.
It also enables you to track the buyer's journey. With the help of clear sales pipelines or by using associated records, sales representatives can easily follow prospects as it is essential to increase leads and business growth.
Are you missing your leads and you are not able to evaluate your website performance? HubSpot CRM will notify you about a new lead which visits your website because the website is integrated with HubSpot.
I found this functionality interesting because it helped me to be updated and find out the most recently viewed pages. I was also able to evaluate the customer's demands according to which I delivered the services. It helped me to improve business sales by influencing more people.
I also recommend you use HubSpot CRM because, with the help of HubSpot CRM, you can easily find the pages that are visited by your old lead when you are busy talking with a new lead.
With the help of the HubSpot CRM tool, you can effortlessly communicate with all your contacts via phone or email. If you are currently on the contact page in CRM, then you can send emails directly to the contact with one click. Another option is to track the emails which will help you in finding whether the contact has received and opened the messages or not.
You can also integrate a phone to make calls directly from the page. Moreover, you can enter the notes and record the calls if necessary.
Measurable metrics are another advantage of this free tool. By using it, you can easily track the performance of sales representatives. HubSpot CRM also provides dashboard visual ticklers which help to increase sales numbers like lead velocity, sales cycle length, conversion rate, etc.
As compared to other CRM tools, HubSpot CRM provides free services. If you are planning to improve your business productivity, then go for HubSpot CRM.
Live chat is another feature of HubSpot CRM. It will help you in answering all the questions and make a better relationship with the customers.
Evaluate and know more about the benefits of using HubSpot CRM.
In this chapter, you will get to know about the information related to workflows, their types, examples, and steps to create Workflow in HubSpot CRM.
Read below to understand the basic concepts of Workflow.
Workflows- An essential tool in HubSpot which helps to structure your work processes.
Workflow is a combination of automated actions that execute when the condition is predefined. The process starts when the lead enters a workflow. The whole task gets completed when the trigger goes off; only when the lead clicks on the Submit button.
Do you want to automate the communication with your leads? Use Workflows in HubSpot CRM.
It is a new powerful tool of HubSpot CRM which will help you increase your leads, generate more traffic to your website, automate your marketing strategy and manage your pipeline.
Do you want to create accurate workflows to improve business performance? Don't know how? Feel free to Contact Us!
Five types of workflows are commonly used such as:
From all the above workflows, most organizations are using contact-based workflows to manage their data. Choose the one for your business and see the results!
Here are the steps by which you can create Workflows in HubSpot CRM.
Click here to learn more.
You must be aware that earlier all the business processes were done manually.
But now, HubSpot has introduced a powerful tool which will help you automate all the processes and reduce the processing time.
I am sure; you want to know more about HubSpot CRM advantages in detail so that you can achieve your marketing and business objectives.
Here are some benefits of using Workflows in HubSpot CRM:
Want some free consultation then you can communicate with the experts by availing the HubSpot services.
I am sure that now you are aware of the term Workflows in HubSpot CRM.
If you still have some doubts, then read the real-time examples that are added below.
Example-1:
Here is an example of a workflow which is made to engage more customers by the content.
In the beginning, send the case study to all your leads which have been created already in your database or CRM.
If the leads view the respective content, then you can approach the buyers by sending an invitation to go for a demo. They can only avail your demo service because they are engaged with the initially added content.
But if the customers have not viewed the case study then send a more attractive offer instead of sending a demo such as a product video.
Below is a screenshot of the created workflow:
Source: Sparkreaction
Example-2:
The example which is added below is the workflow of Inbound Recruitment marketing. Do you know the need for creating this workflow?
The primary motive is to engage only those candidates who are interested in availing the services as it will save you time and cost.
In this workflow, firstly send emails to all your customers. The email includes information related to education, career growth, Business opportunities, etc.
If the candidate subscribes to your emails or blog, then it shows that they are interested in availing your services.
But if they do not subscribe, then it shows that they are not interested. To attract and engage the candidates, you can send another email by providing them with more relevant content.
If they do not show their interest, then it concludes that they are not potential customers.
Below is the screenshot of the Inbound Recruitment Marketing Workflow.
If you want to enhance your knowledge about Inbound Recruitment marketing, contact experts.
We all want to avail more services by spending less money. HubSpot CRM is the best possible way to increase ROI and efficiency in less amount.
In this chapter, we are going to find out if HubSpot CRM is free or paid. You will also get to know about HubSpot CRM Pricing accurately.
It's always observed that customers go where they have to pay less and get more services.
If you are on the same track then yes, Go for HubSpot CRM because it is free.
I know the fact that HubSpot CRM is free seemed unbelievable to me as well. Yeah! You are reading accurate information.
HubSpot CRM is entirely free. If you are new to the business, then the basic free version of HubSpot CRM is enough for you as HubSpot CRM is the best and easiest tool to manage the customer relationship and improve sales productivity.
The Word “Free” here refers to a cheap and pared-down version of HubSpot.
If you want to add and centralize some limited contacts, then HubSpot CRM is the best for you as it offers 100 contacts for free. But if you want to include 1000 contacts more, then you have to pay $100 per month, and if the number of contacts reaches 1,100, then you have to pay $100 in a month.
By availing HubSpot CRM free features, you can quickly increase customers lead and grow business productivity and efficiency.
There are many ways in which HubSpot CRM will help you like:
According to me, I think that HubSpot CRM free services are enough for you to improve your business growth, increase conversational rates, increase ROI, and be on top of this competitive world.
HubSpot Sales Hub provides many features to improve your sales process. With the help of HubSpot Sales, you can quickly uncover more leads in less time. You can also make a good connection with the customers and can efficiently manage the central database.
HubSpot Sales will help you to achieve a business goal- “Sell More and Work Less.”
Do you want to avail free sales services? Go for HubSpot Sales as it’s free to start with.
Now, Let me introduce you to the term HubSpot Sales Hub.
HubSpot Sales Hub is divided into three different sections according to the business type-
Are you new in the world of business and want to increase sales productivity and improve close rates? Go for HubSpot CRM Pro.
In HubSpot Sales Starter, you can easily avail the sale services starting at $45 per month.
Features-
It is a complete sales toolkit which includes advanced automation, artificial intelligence, and custom reporting. You can start availing Sales Hub Professional services starting at $450 per month.
Features-
It will help you in providing accessible services without any complexity. To start with the enterprise package, pay $1,200 per month.
Features-
Understand more about HubSpot Sales Hub.
So ready to boil your business by offering excellent services and increasing customer leads. Go ahead.
“How much does HubSpot Sales Cost?” It is the next question for which you want a clear answer.
Right?
Now, we all know that HubSpot Sales Hub is divided into 3 license types. It entirely depends on you and your business type and which service you want to avail.
Here is the pricing of 3 license types:
Do you want to import more contacts? You will be charged extra, but I assure you that you will not regret it afterward.
If you want to plug in with HubSpot Marketing, you need to take the HubSpot Marketing license.
License Requirements:
Want to upgrade HubSpot CRM? Before taking any decision, you should first understand the exact difference between HubSpot CRM and Sales Hub.
Factors |
HubSpot CRM |
Sales Hub |
Definition |
HubSpot CRM is an online platform which helps to store information about contacts and companies. It also helps to track your outreach efforts. |
It is an online time-saving sales tool which helps to grow traffic and convert it into visitors. It helps to connect more leads by spending some extra amount. |
Cost |
HubSpot CRM is a free sales tool which will help you to increase your business growth. |
You have to pay some extra money to avail the services provided in Sales Hub. According to your business, you just have to select one type (HubSpot Starter, HubSpot Professional, HubSpot Enterprise) and proceed further by paying the amount accordingly. |
Features |
HubSpot CRM provides limited free features. |
You can avail as many features as you want by giving a limited amount of time. |
Analytics and Reporting |
HubSpot CRM helps you to access your organization leads and task reporting dashboards. |
Sales Hub provides reporting at the professional level. By using this platform, you can purchase reports and dashboards easily and accurately. |
Storage |
Provides limited storage |
Provides a large storage space. |
Marketing |
HubSpot CRM helps in collecting forms, analyzing leads, and improving lead flows. This tool helps you to track the website activity for 7 days. |
Provides a multi-featured and robust marketing cloud which includes various features with different pricing packages. |
If you want to avail free services or want to get free advice from experts, feel free to Contact Us.
HubSpot Marketing Hub is a powerful tool that helps businesses attract, engage, and delight their customers. It's like a central command center for all your marketing activities. Here's a simple breakdown of what it does:
Attract: HubSpot helps you bring in potential customers by creating content that appeals to them. You can optimize your website for search engines, write blog posts, and manage your social media—all from one place.
Engage: Once you've attracted visitors, HubSpot helps you engage with them. You can send targeted emails, create personalized content, and track interactions to understand what your audience is interested in.
Delight: The goal is to make your customers happy and keep them coming back. HubSpot lets you provide excellent customer service by managing feedback, resolving issues, and maintaining strong relationships.
Analytics: HubSpot gives you insights into your marketing efforts. You can see which strategies are working and where you can improve, helping you make informed decisions.
Automation: You can automate repetitive tasks, saving time and ensuring consistency in your marketing efforts. This includes email campaigns, social media posts, and more.
Here's a breakdown of the pricing structure for HubSpot Marketing Hub:
Marketing Hub Starter:
Marketing Hub Professional:
Marketing Hub Enterprise:
These prices and contact limits give you an idea of the different packages available in HubSpot Marketing Hub and the corresponding costs based on your business needs and the size of your contact list.
HubSpot CMS Hub is like a digital home for your website, making it easy to create, manage, and optimize your online content without needing to be a tech expert. Here's a simple breakdown of what it does:
Content Creation: You can build and customize your website pages without dealing with complicated code. It's like using a user-friendly editor to design and publish your content, making it visually appealing and engaging.
Manage Your Content: HubSpot CMS Hub helps you organize and control your content efficiently. Whether it's blog posts, landing pages, or other types of content, you can easily update and manage everything in one place.
Responsive Design: Your website will look good on any device—desktop, tablet, or mobile. HubSpot CMS Hub automatically adjusts your site's layout and design to ensure a seamless and consistent experience for your visitors.
Security: Security is a priority. HubSpot CMS Hub provides tools and features to keep your website safe from cyber threats. This way, you can focus on your content without worrying about potential security issues.
SEO Optimization: You can optimize your website for search engines effortlessly. HubSpot CMS Hub gives you tools to improve your site's visibility on search engine results, making it easier for people to find you online.
Analytics: HubSpot CMS Hub includes analytics tools to help you understand how your website is performing. You can track visitor behavior, monitor page views, and gather insights to enhance your content strategy.
Look at the pricing structure of various tiers of HubSpot CMS Hub.
CMS Hub Starter: Annual Cost: $270 per year
CMS Hub Professional: Annual Cost: $4,320 per year
CMS Hub Enterprise: Annual Cost: $14,400 per year
These prices represent the annual costs for each HubSpot CMS Hub package, giving you an idea of the expenses associated with each level of service. Choose the package that best suits your website needs and business requirements.
HubSpot Operations Hub helps you manage, organize, and automate various aspects of your business processes, making everything run smoothly. Here's a simple breakdown of what it does:
Data Management: It's all about keeping your business data organized and clean. HubSpot Operations Hub helps you manage customer information, deals, and other important data in one centralized place, making it easy to access and use.
Automation: Imagine having a virtual assistant to handle repetitive tasks. Operations Hub allows you to automate workflows and processes, saving you time and ensuring consistency in your operations.
Integration: If you're using different tools and software for various tasks, Operations Hub helps them work together seamlessly. It integrates with other apps, making sure your data flows smoothly across your tech stack.
Ticketing System: For customer support and issue tracking, Operations Hub provides a ticketing system. It helps you organize and prioritize customer inquiries or problems, ensuring a timely and efficient response.
Sales Automation: When it comes to sales, Operations Hub assists in automating tasks like lead assignment and deal creation. This helps your sales team focus on building relationships rather than getting bogged down in administrative work.
Analytics and Reporting: Understanding how your business is performing is crucial. Operations Hub provides analytics and reporting tools, giving you insights into your operations and helping you make informed decisions.
Have a look at the annual costs for each tier of HubSpot Operations Hub.
Operations Hub Starter: Annual Cost: $216 per year
Operations Hub Professional: Annual Cost: $8,640 per year
Operations Hub Enterprise: Annual Cost: $24,000 per year
Select the package that best suits your business requirements to optimize and streamline your operations effectively.
HubSpot Services Hub is designed to help you manage customer relationships, provide support, and keep your clients happy. Here are the key features of this Hub:
Customer Ticketing System: Think of it as a digital helpdesk. Services Hub allows you to organize and manage customer inquiries, issues, and requests in a systematic way using a ticketing system. This ensures that no customer concern goes unnoticed.
Knowledge Base: It's like having an online library for your customers. Services Hub lets you create and maintain a knowledge base with articles and resources, helping your customers find answers to common questions on their own.
Service Automation: Just like automating tasks in Operations Hub, Services Hub helps automate routine service processes. This means less manual work for your team and faster resolution times for your customers.
Customer Feedback: Services Hub enables you to gather and analyze customer feedback. This feedback loop helps you understand your customers' satisfaction levels and identify areas for improvement.
Service Analytics: Understanding how well your customer service is performing is crucial. Services Hub provides analytics tools that give insights into your team's productivity, customer response times, and overall performance.
Check out the pricing plans of 3 different tiers of Services Hub.
Service Hub Starter:
Service Hub Professional:
Service Hub Enterprise:
These prices represent the annual costs for each tier of HubSpot Service Hub, along with the number of paid users included in each package. The pricing structure allows you to choose the level of service that aligns with the size of your team and the specific needs of your customer service operations.
Do you want customized services and fulfill your business needs? Start exploring integrations.
To build better customer relationships and nurture your leads or prospects, start with HubSpot CRM integrations.
Now, let's understand the significance of HubSpot CRM integrations.
CRM integration allows your website and CRM to work together. Do you want to promote your CRM and bring valuable customer lead data automatically? CRM integration is the best possible way.
Know more about HubSpot integration and how it maximizes your marketing strategy.
Here are some benefits of knowing which you will integrate your current CRM with HubSpot.
Do you want to grow your business by providing excellent services to the people? Integrate your CRM with HubSpot as it allows customization and configuration. These options will help you to achieve your business needs.
Want to know more about HubSpot contact our expert team and get excellent advice.
If you don't like to spend time on Data Entry, then integrate CRM with HubSpot. You can also save your precious time by integrating CRM with HubSpot. Once you successfully perform this task, you need not enter data manually. Furthermore, you will be able to generate more leads and productivity.
Once you integrate with HubSpot, your sales team can quickly identify the qualified leads that are interested in availing the services. It will help you to filter the leads without spending a significant amount of time.
Synchronizing email addresses and names will help you to personalize the emails that are sent to the leads. You can easily record the owner's information which can further be accessed in an accurate form and in less time.
Integration of HubSpot and CRM helps in identifying the inbound marketing ROI easily. It will also help you in making good customer relationships which will improve your marketing strategy.
Once you successfully integrate your CRM with HubSpot, you can synchronize contacts' public profile URLs. It will help your sales representatives in viewing the contacts' activity without logging into their accounts.
You can also learn how to set up and customize your deal pipelines and deal stages as it will help you to increase your business revenue in less time.
Is your marketing team unable to send qualified leads to the sales team? You should integrate CRM with HubSpot. Once you integrate, your marketing team can send the leads to the sales team.
Your sales representatives will spend more time selling and providing the services instead of spending time on entering and qualifying data.
Everyone loves to be updated. Integrating HubSpot with CRM will help your sales team in getting an updated notification every 10 minutes. It will assist them in tracking the behaviour of leads in real-time.
Once you integrate CRM with HubSpot, you can easily track the conversions and analyze closed-loop in HubSpot. Furthermore, you can easily create more opportunities in less time.
Do you still have any doubts about why most organizations are integrating CRM with HubSpot CRM?
Read more reasons why to connect HubSpot with CRM.
Let's start with the term “Reporting.”
Reporting is one of the most helpful features of HubSpot CRM. It helps in viewing and analyzing different pages to get the conclusion in less time.
HubSpot CRM reporting provides an Analytic tool by which you can analyze your website traffic, contacts, campaigns, marketing, service and sales team productivity.
Analytic tool
Most of the organizations prefer to use HubSpot CRM for analyzing the traffic and interest of the customers. Unaware how? Read below!
Is your boss asking you about the status of the website, and you have less time to evaluate it? Don't have enough time? Use HubSpot CRM Reporting.
By evaluating the reports, you will be able to compare all the data sets and analyze the website performance from different perspectives. Furthermore, you will get the exact status of the website after which you will be answerable to your boss.
Here are some more benefits of HubSpot CRM Reporting:
Do you want the right to view the sales cycle at 360 degrees? Use the HubSpot CRM Reporting tool.
By accessing the reporting tool, you can quickly collect ideal prospects, analyze customers' activities, identify users' last conversion events, build target personas, and many more.
HubSpot CRM Reporting provides graphical information. It will help your digital marketing team to efficiently analyze the online behaviour of the customers, their interests and concerns.
By using the Reporting tool, you will gather correct information and accurate results in less time. The results which you collect will support your decision and will help you in expressing the information in front of your boss.
Let me explain more with an example.
Let us suppose; you are sharing some information with your boss. Instead of saying, that visitors have increased on our site. You should explain that 45% of traffic has increased which has generated 17 more leads.
Which information is more exciting and revealing?
Yes, you are right- information containing numerical data.
If you have updated information about your leads and your new customers, you can easily convert the leads into customers in less time. This is only possible by analyzing your Reports.
By following a particular trajectory of actions, you can quickly analyze the demographic profile of the customers. Also, you accelerate your sales cycle and nurture more leads to achieve the business objectives.
By using the reporting tool, you can analyze your business growth by focusing on the right channels. By observing up and down movement of the graph, you can easily compare the data, get the essential information and nurture your social media leads.
Are you facing problems in event tracking? Use the HubSpot CRM Reporting tool. All the activities that are performed on your site can easily be tracked.
The contacts report displays a breakdown of all the contact information of the customers. It includes the customer's name, country, and other related information.
With the help of company reports, you can easily calculate your organizational revenue for specific marketing activities. Organizations that rely on more number of companies can quickly evaluate their business instead of counting the contacts.
This report will help you to visualize the quality and value of deals at different stages of the pipeline. It helps you to evaluate the exact movement of the reports. You can also determine the budget for your company.
Custom reports will display different records such as deal, company or contact. Most of the answers which you want for analyzing your business performance can be received by evaluating custom reports or cross-object reports.
Learn more about how to customize your dashboard and create attractive and valuable reports.
To be on the top list of this competitive world, every organization wants improvement. It is only possible when you improve your services by migrating from one platform to another.
If you want to improve your marketing, sales and service activities, it is the best time to migrate to HubSpot CRM migration because it provides all the services under one platform.
So, in this chapter, we are going to discuss- why and how to migrate to HubSpot CRM.
I know that moving from one CRM to another is a massive headache, but HubSpot has an expert team who will handle all the pain points that you may face during a HubSpot CRM data migration.
According to Peter Thiel, if you are getting a 10x better solution than your current solution, you should move and get incremental value.
Here are some reasons which will force you to migrate to HubSpot CRM:
Once you migrate to HubSpot CRM, you can reuse all the files that are stored on your landing pages. You can also add the files anywhere on the website.
If you want to add the content on the homepage, you need to take 2 clicks, and you do not require any coding. However, you can also create new pages with a click of buttons in less time.
If you are already into digital marketing profiles, then you can easily understand the value of email, blogs, landing pages, contact databases, etc. After migrating to HubSpot CRM, you can expand your website as it helps to customize and personalize every interaction.
The addition of smart content will help you to achieve your goals by creating relevant experiences as it will have a good impact on the visitors.
HubSpot CRM is an enterprise-grade content delivery network which ensures that all the information added is secure, fast and updated regularly.
When you migrate to HubSpot CRM, all your website content will be added to HubSpot automatically. It will maintain your website consistency as it backs up security, speed, and uptime.
Once you completely migrate to HubSpot CRM, you can view any of the contact details that are stored in the HubSpot contact database.
This will help you to easily maintain and access the information by spending less time as anyone can access the data by using a HubSpot account.
Do you want to save money and still want to avail good marketing services? Migrate to HubSpot CRM as it provides free services and increases your business productivity.
Hurry! Get started with HubSpot CRM.
After migration, you can easily add the information in less time. This platform will automatically import the data from all the existing contacts, and easily store and consolidate unlimited files in one place.
After migrating to HubSpot CRM, you will get instant notifications and real-time contact options which will help you to be more interactive.
I assure you that once you migrate to HubSpot CRM, you will increase your enterprise productivity.
Want to take expert advice? Contact Us.
Here are some of the steps which will help you to migrate to HubSpot CRM successfully.
Step 1: Kickoff meeting and plan
Your first step is to contact the HubSpot Sales team and start with your migration. All the details and your priorities will be discussed with the technical consultant team of HubSpot for the successful migration.
Step 2: Make Templates, Style, and Layout
Once you share your details and priorities, the technical consultant team will set up the account and will create the layout and templates. Once the set is established, the recreation of all the pages will be done on HubSpot CRM.
Step 3: Perform quality check and configure
When all the landing pages and other templates are ready, the web technical consultant will get a notification to do a quality check and review. They must check whether all the landing pages are migrated correctly or not. Once the quality content is checked, the technical will configure the whole content to make it live.
Step 4: Inquire the status and finalize
In this step, HubSpot will get an email notification of the exact time in which migration will be completed. On average, it will take 2-3 weeks for its completion.
Step 5: Review the migrated content and optimize
Before you go live and migrate the content, the HubSpot migration team will test and review the whole setup. This is the last step of migration.
Now, it is time to avail free HubSpot CRM services.
You can enhance your knowledge by reading how to review your full website or blog migration.
While learning about HubSpot CRM, you might be thinking that most of the organizations are availing HubSpot CRM services than on which position it is ranked.
Curious to know about its Awards, Achievements, and Reviews…. Read this chapter.
If you are still confused about selecting the HubSpot CRM, then don't miss to read these reviews.
Source: g2crowd
Source: capterra
These are some of the customer testimonials which help you to take an informed decision.
As per the overall reviews and average rating, HubSpot is liked by most of the people. Software Advice gathered reviews of 1,778 people about the HubSpot CRM and concluded that more than 80% of people are satisfied with the services that are offered by HubSpot CRM.
Do you know? HubSpot CRM is awarded as the best CRM software by FinancesOnline in the year 2023.
HubSpot CRM is positioned as the Rank 1 online and social CRM software because it satisfies all the needs of every organization. By using this application, organizations can customize their data by reducing the complexity of functions.
If you want to avail the best services for improving your business revenue and productivity, go for HubSpot CRM.
I hope you will enjoy availing free marketing services to improve your organizational productivity and efficiency.
I realize that everyone is going to evaluate the reviews of real people and experts before purchasing any CRM software.
In this digital world, almost everyone is using internet sources to get quick and real information. Therefore, every organization needs to deliver the best services for making a good relationship with the customers and converting them into leads.
Due to the technicalities of HubSpot CRM, organizations are using it to increase their ROI and enhance their business efficiency.
Now, let me tell you about the technical details of HubSpot CRM which attracts the customers' attention.
Devices Supported:
HubSpot CRM supports various devices. Due to its easy accessibility, the number of users has been increased. Devices supported are:
Customers types:
HubSpot CRM is used by a variety of customers including:
Language Supported:
HubSpot CRM supports the English Language because it is an international language which is understandable by most of the personas.
Deployment: Cloud Hosted
Pricing: It’s Free
To make your mind more clear about HubSpot CRM, understand and analyze the below-added screenshot:
There are approximately 17% of salespeople who are facing problems in integration while using other CRM tools.
Also, 23% of the salespeople are facing difficulty in performing manual data entry by spending more time.
All the problems that are commonly faced by the salesperson can be resolved by migrating to HubSpot CRM.
Being the user, I will personally ask you to migrate your current CRM to HubSpot CRM to enhance your business productivity, generate more traffic to your website, provide easy and fast marketing services to your leads, etc.
As reviewed by trends.builtwith, users of HubSpot CRM have increased due to its efficient services. The graph below will help you to visualize the growth of HubSpot CRM Users easily.
Source: trends.builtwith
Hope these stats will prove beneficial to take the right decision.
So, here you have an ultimate guide to HubSpot CRM which will help you to understand the term “HubSpot CRM” with its features, advantages, services and some additional information such as awards, reviews, etc.
My top recommendation is to kickstart your journey by leveraging HubSpot CRM's free services. This will streamline crucial business activities such as data addition, SEO, and performance evaluation.
We'd love to hear from you: Do you see HubSpot as your next business growth partner? Share your thoughts in the comments below!
The sooner you integrate HubSpot CRM, the sooner you'll witness results that benefit both you and your company. If you're ready to experience all that HubSpot CRM has to offer, visit us at Hubdew.com.
If you need any assistance with HubSpot services, feel free to Contact Us.