The Ultimate List of Free HubSpot CRM Features for Businesses

Are you looking for ways to streamline your sales and customer relationship management? Well, look no further! 

Hubspot CRM is the most widely used CRM software as it offers an accessible CRM facility. Nowadays, it has become a significant player in marketing, attracting companies of all sizes with its suite of free and premium tools. 

From lead capture and tracking to email integration and automation, HubSpot CRM has everything you need to manage your sales process and build lasting relationships with your customers. 

In this ultimate guide, we'll walk you through the top free features that HubSpot CRM has to offer and show you how to use them to grow your business. So, whether you're just starting out or looking to take your business to new heights, read on to discover the hidden gems of HubSpot CRM's free features.

HubSpot Free CRM Benefits

1. Provides Free version

HubSpot CRM is 100% free to use CRM. It gives you access to its free CRM, marketing, sales, and customer support tools. Some of the critical features of the HubSpot free version are:

• The free trial never expires.
• The free version is accessible to every team member.
• Track, analyze, and store your deals.
• Store up to one million contacts in it.

Source

2. User-Friendly CRM

HubSpot CRM is a straightforward and easy-to-use tool that can be used in a rudimentary manner. It allows you to easily create contacts, deals, log a task or edit the reports, and many more. It has an intuitive feature that makes it easy to coordinate with you.

3. Alignment of Sales, Marketing and Customer Services 

HubSpot CRM is considered a powerful CRM tool. It is the centralized hub for all the information in one place. All the data is transparent to every member of the organization.

On the other hand, it offers two super solutions:

• Interaction with customers, fetch their data, past interactions, and their activities on the website.
• Always consider every team as a single organization.

4. Link your Sales and Marketing Process

HubSpot platform easily aligns your sales and marketing process wherever required, whether on websites, social media profiles, phone conversations, email service providers, etc.

HubSpot CRM Pricing

HubSpot CRM's free version gives limited access to its tools. Such as you can store contacts, store deals, integrate with Gmail or Outlook, etc. And also, the free CRM has eased to limited members.

So, HubSpot offers three paid tiers above the free tiers. The paid tiers give access to smarter features that will be convenient for your organization. The three paid tiers are:

20 Cool Features of HubSpot CRM [Free Version]

1. Customized Dashboard

HubSpot CRM allows you to have a 360-degree view of customer information. You can view the entire sales pipeline all in one place.

Source

So overall HubSpot dashboard simplifies many tasks such as:

• Coordinate with several deals in the sales pipeline.
  
• Check your performance growth.
  
• Multifunctionality experience.
  
• Sufficient data for storage.
  
• Detailed report of HubSpot sales activity.
  
• Enhances sales productivity.

2. Task Management

HubSpot CRM easily integrates to manage your tasks effortlessly. All the deals are quickly sorted and analyzed with the help of this fantastic feature of HubSpot.

Source

Every time you can monitor your sales pipeline and can create reminders of tasks deadlines. So you keep updated about the accomplishment of your task.

Its unbelievable features are:

• Scheduling tasks
• Alignment of tasks
• Keep track of tasks
• Keep connection with customers via calls, emails, and meetings
• Creating notes

3. Gmail and Outlook Integrations

HubSpot CRM free Gmail and Outlook integrations builds a great exposure to sales productivity tools. This tool includes- templates, meetings, sequences, etc. By switching to the HubSpot sidebar, you can access the details about all the contacts without changing to an inbox.

Source

You can easily log emails sent from Gmail or Outlook into HubSpot CRM. By this, you can track your leads, respond to your emails like it follows opening, and click in real-time.

4. Email Marketing

By using email marketing features, you can customize emails in the HubSpot drag and drop editor.

Source

Also, there are many available pre-built templates that you can use to make your email more customized.

5. Built-In Analytics

HubSpot CRM built-in analytics sorts all your marketing activities. It helps you analyze the conversions of driving factors and provides you with customized reports.

Source

Information related to user sessions, session sources, engagement metrics, session country, bounce rates, view rate, etc., all can be generated through email marketing.

6. ROI Analytics

To measure your organization's growth, you should always have a great ROI to perform analytics as many businesses face so many issues to measure their performance growth. 

The hassle usually occurs when you switch with multiple tools, resulting in data collection and estimation complications.

To resolve all these issues, HubSpot gives you the ability to measure the effectiveness of your marketing strategy, which will help to find ROI, marketing trends, etc.

7. Lead Collecting Tools

HubSpot mainly focuses on converting every visitor to lead by initiating lead capturing forms, free ad management tools, and landing pages. It also provides chatbots to maintain connections with customers in real-time.

Source

So with the support of chatbots, it becomes easy to support and interact with customers at every stage of the sales pipeline.

8. Automation Tools and Workflows

For better growth and to spend less time on repetitive tasks, HubSpot initiated automation tools and workflows. It helps you in design, execution, and automation based on workflow rules. 

Source

For example, e.g., If any prospect visits your website, it will shift to one of the workflows and will get a confirmation notification and relevant content. It is an efficient tool that promotes automation rather than manual updating.

This tool mainly focuses on follow-up emails, notifications, and nurturing leads.

9. Segmentation

Different types of audiences interact with your organization, and each one wants different kinds of information. To get ease with this aspect, HubSpot CRM offers a feature of segmentation. With this tool, you can segment your audiences based on their requirements. 

Source

By delivering the correct information to the right person, you can grasp more attention from the audience. Many approaches are listed to segment your audience based on- gender, location, interests, industry-specific, etc.

10. Reporting and Analytics

HubSpot CRM enables you to store its data through reporting.

Source

You can easily create reports efficiently in a short period. It also helps in forecasting your sales revenue based on marketing trends, historical data, etc.

11. API